How Holiday Spending Compares Around the World
View the high-resolution of the infographic by clicking here.
While COVID-19 has triggered a tsunami of challenges for retailers the world over, they can take solace in knowing that retail events throughout the year can contribute to an uptick in sales.
But consumer spending for events like Back to School, Halloween, or Easter pales in comparison to what people spend between Thanksgiving and New Years—otherwise known as “the holidays”.
The graphic above explores holiday spending across the world, as well as some of the major events that contribute to it, based on MoEngage and AppFollow’s Holiday Marketing Guide.
Retail Events by Region
While Christmas is celebrated in some form across most parts of the world, U.S. consumers spend more than any other nation, with retailers raking in an estimated $1 trillion in sales in 2019.
As another major retail holiday, Black Friday originated in the U.S. but has since become a global phenomenon. In 2019, sales for the one day event reached a staggering $7.4 billion in the U.S. alone, but it was surpassed by Cyber Monday, which garnered a total of $9.4 billion in sales.
Over in India, holiday season spending in 2019 reached a total of $46 billion due to a number of events such as Amazon’s Great Indian Festival. Orders were placed during the event from over 99% of India’s postal codes, and on the busiest day, more than 600 flights delivered Amazon orders to customers.
In other parts of Asia, Alibaba’s Singles’ Day is quickly becoming a highly anticipated event attracting attention from consumers in other parts of the world. But while it recorded $38 billion in revenue in 2019, it was meager in comparison to Chinese New Year sales during the same year, which topped $149 billion—although it does not take place during the holiday months covered in this graphic.
2020 Trends Impacting Retailers
Despite many retailers banking on the success of these holiday events, they are up against some critical challenges due to the ongoing COVID-19 pandemic.
According to the report, consumers have become more cautious about their spending, due to economic uncertainty of their finances. In fact, personal savings rates in the U.S. reached a historic 33% in May of this year.
More Value-Conscious Buyers
It’s no surprise that consumers’ concerns about the economy and their job prospects are affecting how they spend their hard-earned cash. They are spending less on items that may be considered a luxury, and investing more on things that can add value to their lives day-to-day, like media and entertainment.
Reluctance to Shop In-Store
Tightening lockdown restrictions and social distancing have raised some questions around how much of a role brick and mortar stores will play this year for consumers. Interestingly, a study shows that 36% of shoppers now prefer shopping online, up from 28% before the pandemic.
Supply Chain Issues
COVID-19 has wreaked havoc on retail supply chains, resulting in a number of issues arising such as labor shortages and transport restrictions. This has put many retailers under tremendous pressure to reimagine how they can best serve their customers.
The Most Wonderful Time of the Year?
Holiday shopping in 2020 will be anything but typical. Businesses of all shapes and sizes are having to adjust to changing consumer behaviors to ensure they make it through to 2021 intact.
With tightening restrictions across the world, brick and mortar stores are becoming less of an option for millions of people, challenging retailers to focus efforts on their online experience.
Forrester predicts that total retail sales in North America will decline in 2020 overall, while online sales will increase by 18.5%—growth not seen since 2008.
Whether the reimagined supply chains of 2020 can keep up with more online demand is another question.
12 Ways to Get Smarter in One Infographic
Highlighting and breaking down the 12 most useful and universal mental models that will make you smarter and more productive.
12 Ways to Get Smarter in One Infographic
View the high resolution version of today’s graphic by clicking here.
The level of a person’s raw intelligence, as measured by aptitude tests such as IQ scores, is generally stable for most people during the course of their adulthood.
While it’s true that there are things you can do to fine tune your natural capabilities, such as doing brain exercises, solving puzzles, and getting optimal sleep—the amount of raw brainpower you have is difficult to increase in any meaningful or permanent way.
For those of us who constantly strive to be high-performers in our fields, this seems like bad news. If we can’t increase our processing power, then how can we solve life’s bigger problems as we move up the ladder?
The Key: Mental Models
The good news is that while raw cognitive abilities matter, it’s how you use and harness those abilities that really makes the difference.
The world’s most successful people, from Ray Dalio to Warren Buffett, are not necessarily leagues above the rest of us in raw intelligence—instead, they simply develop and learn to apply better mental models of how the world works, and they use these principles to filter their thoughts, decisions, strategies, and execution.
This infographic comes from best-selling author and entrepreneur Michael Simmons, who has collected over 650 mental models through his work. The infographic, in a similar style to one we previously published on cognitive biases, synthesizes these models down to the most useful and universal mental models that people should learn to master first.
Concepts such as the 80/20 rule (Pareto’s principle), compound interest, and network building are summarized in the visualization, and their major components are broken down further within the circle.
Mental Model Examples
Example #1: Pareto’s Principle (80/20 Rule for Prioritization)
In a recent Medium post by Simmons, he highlights a well-known mental model that is the perfect bread crumb to start with.
The 80/20 rule (Pareto’s principle) is named after Italian economist Vilfredo Pareto, who was likely the first person to note the 80/20 connection in an 1896 paper.
In short, it shows that 20% of inputs (work, time, effort) often leads to 80% of outputs (performance, sales, revenue, etc.), creating an extremely vivid mental framework for making prioritization decisions.
The 80/20 rule represents a power law distribution that has been empirically shown to exist throughout nature, and it also has huge implications on business.
If you focus your effort on these 20% of tasks first, and get the most out of them, you will be able to drive results much more efficiently than wasting time on the 80% “long-tail” shown below.
Example #2: Metcalfe’s Law (Network Building)
Metcalfe’s Law is one of network effects, stating that a network’s value is proportional to the square of the number of nodes in the network.
From a mental model perspective, this is a useful way to understand how certain types of technology-driven businesses derive value.
If you have a smart grid that is only connected to one power source, that’s alright—but one connected to many different energy sources and potential consumers is much more useful for everyone on the grid. Each additional node provides value for the rest of the connections.
This mental model can be applied outside of strict technology or business terms as well.
For example, if you build a personal network of connections, each additional relationship can provide more value to the other people in your network. It’s the same principle that Harvard or other prestigious universities operate on: the more value a student can get from the alumni network, the higher price they can charge for tuition.
It’s hard to compete with a fully formed network at scale, as they create massive economic moats for the owner. Modern social networks and messaging apps like Facebook, Instagram, LinkedIn, TikTok, WhatsApp, and Snapchat all operate with this in mind.
The Power of Mental Models
These are just two examples of how powerful mental models can be effective in making you think clearer and work smarter.
If you want to be a top performer, it’s worth looking into other mental models out there as well. They can help you better frame reality, so that you can harness your intelligence and effort in the most effective way possible—and it’ll allow you to deliver results along the way.
This post was first published in 2018. We have since updated it, adding in new content for 2021.
Ranked: The Reputation of 100 Major Brands in the U.S.
What comes to mind when you think of a good or bad brand? This poll ranks the brand reputation of 100 major companies in America.
Ranked: The Reputation of 100 Major Brands in the U.S.
Whether you’re a country or a company, brand reputation is crucial. For corporations trying to stand out amongst an array of competitors, name recognition can be make or break.
The Axios Harris Poll polled a nationally representative sample of nearly 43,000 Americans to find out which 100 companies emerge as top of mind—for better or for worse.
How is Brand Reputation Measured?
The polling process started by asking respondents which two companies they felt excelled or faltered in the U.S.—in other words, which companies were the most “visible” in their eyes.
The top 100 brands that emerged from this framework were then judged by poll respondents across seven dimensions, over three key pillars:
Includes a company’s culture, ethics, and citizenship (whether a consumer shares a company’s values or the company supports good causes)
Includes a company’s growth prospects, vision for the future, and product and service offerings (whether they are innovative, and of high quality)
Does a consumer trust the brand in the first place?
Once these dimensions are taken into account, the final scores portray how these “visible brands” rank in terms of their reputation among a representative sample of Americans:
- Score range: 80.0 and above
- Score range: 75.0-79.9
Reputation: Very Good
- Score range: 70.0-74.9
- Score range: 65.0-69.9
- Score range: 64.9 and below
Companies with a Very Poor reputation (a score below 50) didn’t make it into the list. Here’s how the 100 most visible companies stack up in terms of brand reputation:
|2021 Rank||Company||2021 Score||Overall Reputation|
|#2||Honda Motor Company||81.6||Excellent|
|#17||In-n-Out Burger||78.7||Very Good|
|#18||Toyota Motor Corporation||78.7||Very Good|
|#23||Publix Supermarkets||78.2||Very Good|
|#24||CVS (CVS Health)||78.2||Very Good|
|#25||3M Company||78.1||Very Good|
|#26||HP, Inc.||78.1||Very Good|
|#27||Berkshire Hathaway||78.0||Very Good|
|#30||The Kroger Company||77.5||Very Good|
|#33||FedEx Corporation||77.4||Very Good|
|#35||Procter & Gamble Co.||77.0||Very Good|
|#37||The Walt Disney Company||76.7||Very Good|
|#40||General Electric||76.1||Very Good|
|#44||American Express||75.6||Very Good|
|#45||The Home Depot||75.4||Very Good|
|#47||Kaiser Permanente||75.3||Very Good|
|#48||Best Buy||75.2||Very Good|
|#50||Ford Motor Company||75.1||Very Good|
|#51||Electronic Arts, Inc.||74.7||Good|
|#52||State Farm Insurance||74.7||Good|
|#54||JPMorgan Chase & Co.||74.5||Good|
|#58||The Coca-Cola Company||73.7||Good|
|#69||Royal Dutch Shell||71.6||Good|
|#72||Johnson & Johnson||71.4||Good|
|#75||Fiat Chrysler Automobiles||70.8||Good|
|#77||Bank of America||70.5||Good|
|#81||Delta Air Lines||70.4||Good|
|#95||Wells Fargo & Company||63.0||Poor|
|#96||Sears Holdings Corporation||61.2||Poor|
|#100||The Trump Organization||56.9||Poor|
While the ranking itself highlights well-respected and poorly-viewed brands overall, another perspective is to look at which brands shot up in the list, and which ones plummeted.
Fastest Risers in Brand Reputation
Unwavering and bold commitments to the environment has helped Patagonia to top the charts as the #1 brand, rising 31 ranks since 2020. From funneling 1% of sales into environmental donations to ensuring ethical supply chains, Patagonia’s culture, ethics, and citizenship all align with its business model in consumers’ eyes.
With over 33 million COVID-19 vaccine doses administered daily around the world, Pfizer’s contribution to the ongoing immunization progress is undeniable. As a result, its overall ranking has swelled by 54 places since 2020.
|Rank in 2021||Brand||2021 Score||Change|
|#2||Honda Motor Company||81.6||+14|
|#24||CVS (CVS Health)||78.2||+13|
|#50||Ford Motor Company||75.1||+13|
Dollar General might seem like a surprising addition to this table, but in terms of sheer growth, discount stores are thriving. Across America, dollar stores are opening at a rate of three per day, faster than any Starbucks or McDonalds.
There’s a crucial reason for this: in many rural areas, millions rely on dollar stores for food and other essentials, as the nearest grocery store can be nearly an hour’s drive away.
Biggest Decliners in Brand Reputation
Despite steady revenue growth, Google is among a handful of Big Tech companies whose reputations are backsliding, dropping 36 places in the past year. The outsize power and influence these companies hold is increasingly coming under regulatory scrutiny.
|Rank in 2021||Brand||2021 Score||Change|
|#35||Procter & Gamble Co.||77||-27|
|#81||Delta Air Lines||70.4||-24|
|#30||The Kroger Company||77.5||-21|
|#58||The Coca-Cola Company||73.7||-17|
Although Netflix pioneered the world of streaming, it is now facing stiff competition from emerging subscription services. Amazon’s latest acquisition of Metro-Goldwyn-Mayer (MGM Studios) will especially bolster the content catalog available on Prime Video.
Building a Brand Reputation Doesn’t Come Easy
Near the bottom of the 100 companies leaderboard, the struggles of mainstream media and modern information dissemination are strongly reflected. Despite their diverse audiences and established histories, brand reputations of both Facebook and Fox News have eroded in recent years.
This example highlights how the nature of a brand’s reputation can evolve over time. Building a strong and reputable brand may be subjective, but its effects on consumer loyalty are powerful.
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