Markets
The Pandemic Economy: What are Shoppers Buying Online During COVID-19?
The Fastest Growing and Declining E-Commerce Categories
The COVID-19 pandemic is having a significant impact on every aspect of life, including how people shop for their necessities, and their not-so-necessities.
With online retail sales estimated to reach an eye-watering $6.5 trillion by 2023, the ecommerce sector was already booming. But since the outbreak, online shopping has been catapulted into complete overdrive. Even the largest retailers on the planet are struggling to keep up with the unprecedented consumer demand—but what exactly are people buying?
To answer this question, retail intelligence firm Stackline analyzed ecommerce sales across the U.S. and compiled a list of the fastest growing and declining ecommerce categories (March 2020 vs. March 2019) with surprising results.
The Frenzy of Buyer Behavior
As people come to terms with their new living situations, their buying behavior has adapted to suit their needs. While panic buying may have slowed in some countries, consumers continue to stock up on supplies, or “pandemic pantry products”.
Many consumers are also using their newfound time to focus on their health, with 85% of consumers taking up some kind of exercise while in social isolation, and 40% of them saying they intend to keep it up when restrictions are lifted.
These changing behaviors have resulted in a number of product categories experiencing a surge in demand — and although a lot of them are practical, others are wonderfully weird.
The Fastest Growing Categories
While the below list features several shelf-stable items, it seems as though consumers are taking matters into their own hands, with bread making machines sitting in second place and retailers selling out of their top models.
It’s clear from the list that consumers are considering positive changes to their lifestyle while in isolation, as fitness, smoking cessation, and respiratory categories are all experiencing growth.
Explore the 100 fastest growing product categories below:
Rank | Category | % Change in March (2020 vs. 2019) |
---|---|---|
#1 | Disposable Gloves | 670% |
#2 | Bread Machines | 652% |
#3 | Cough & Cold | 535% |
#4 | Soups | 397% |
#5 | Dried Grains & Rice | 386% |
#6 | Packaged Foods | 377% |
#7 | Fruit Cups | 326% |
#8 | Weight Training | 307% |
#9 | Milk & Cream | 279% |
#10 | Dishwashing Supplies | 275% |
#11 | Paper Towels | 264% |
#12 | Hand Soap & Sanitizer | 262% |
#13 | Pasta | 249% |
#14 | Vegetables | 238% |
#15 | Flour | 238% |
#16 | Facial Tissues | 235% |
#17 | Allergy Medicine | 232% |
#18 | Women’s Health | 215% |
#19 | Cereals | 214% |
#20 | Power Generators | 210% |
#21 | Laundry Supplies | 200% |
#22 | Household Cleaners | 195% |
#23 | Soap & Body Wash | 194% |
#24 | Toilet Paper | 190% |
#25 | Jerky & Dried Meats | 187% |
#26 | Chips & Pretzels | 186% |
#27 | Crackers | 184% |
#28 | Health Monitors | 182% |
#29 | Popcorn | 179% |
#30 | Computer Monitors | 172% |
#31 | Fitness Equipment | 170% |
#32 | Single Vitamins | 166% |
#33 | Nut & Seed Butters | 163% |
#34 | Cat Food | 162% |
#35 | Fruit Snacks | 162% |
#36 | Baby Care Products | 162% |
#37 | Refrigerators | 160% |
#38 | Baking Mixes | 160% |
#39 | Toilet Accessories | 160% |
#40 | Dog Food | 159% |
#41 | Diapers | 154% |
#42 | Yoga Equipment | 154% |
#43 | Bottled Beverages | 153% |
#44 | Baby Meals | 153% |
#45 | Cookies | 147% |
#46 | Digestion & Nausea | 144% |
#47 | Snack Foods | 141% |
#48 | Herbal Supplements | 136% |
#49 | Cooking Oils | 135% |
#50 | Water | 130% |
#51 | Incontinence & Tummy | 129% |
#52 | Mutivitamin | 126% |
#53 | Cat Litter | 125% |
#54 | Training Pads and Trays | 125% |
#55 | Juices | 125% |
#56 | Smoking Cessation | 122% |
#57 | Dried Fruit & Raisins | 120% |
#58 | Salt & Pepper Seasoning | 118% |
#59 | Craft Kits & Projects | 117% |
#60 | Batteries | 116% |
#61 | Trash Bags | 116% |
#62 | Nuts & Seeds | 116% |
#63 | Hair Coloring | 115% |
#64 | Sauce & Gravy | 115% |
#65 | Deli Foods | 114% |
#66 | Syrups | 114% |
#67 | Breads & Bakery | 114% |
#68 | Minerals | 113% |
#69 | Condiments | 111% |
#70 | First Aid | 108% |
#71 | Nail Care | 108% |
#72 | Humidifiers | 105% |
#73 | Art Paint | 104% |
#74 | Office Chairs | 104% |
#75 | Deodorant | 103% |
#76 | Jams, Jellies & Spreads | 102% |
#77 | Coffee | 101% |
#78 | Spices & Seasoning | 100% |
#79 | Skin Care | 99% |
#80 | Pain Relievers | 99% |
#81 | Cooking Vinegars | 98% |
#82 | Air Purifiers | 97% |
#83 | Granola & Nutrition Bars | 97% |
#84 | Pudding & Gelatin | 97% |
#85 | Toy Clay & Dough | 95% |
#86 | Single Spices | 95% |
#87 | Bird Food & Treats | 91% |
#88 | Lab & Science Products | 90% |
#89 | Eczema & Psoriasis | 90% |
#90 | Ping Pong | 89% |
#91 | Chocolate | 86% |
#92 | Baking Ingredients | 84% |
#93 | Energy Supplements | 84% |
#94 | Respiratory | 82% |
#95 | Office Desks | 82% |
#96 | Potty Training Supplies | 82% |
#97 | Herbs, Spices & Seasonings | 82% |
#98 | Keyboard & Mice | 80% |
#99 | Body Lotion | 79% |
#100 | Safes | 69% |
Interestingly, toilet paper has seen more growth than baby care products, and cured meats have seen more growth than water. But while some categories are experiencing a drastic increase in demand, others are slumping in the pandemic economy.
The Fastest Declining Categories
An unprecedented wave of event and vacation cancellations is having a huge impact on the products people consume. For instance, luggage and suitcases, cameras, and men’s swimwear have all seen a dip in sales.
See the full list of 100 fastest declining categories below:
Rank | Category | % Change in March (2020 vs. 2019) |
---|---|---|
#1 | Luggage & Suitcases | -77% |
#2 | Briefcases | -77% |
#3 | Cameras | -64% |
#4 | Men’s Swimwear | -64% |
#5 | Bridal Clothing | -63% |
#6 | Men's Formal Wear | -62% |
#7 | Women’s Swimwear | -59% |
#8 | Rash Guards | -59% |
#9 | Boy’s Athletic Shoes | -59% |
#10 | Gym Bags | -57% |
#11 | Backpacks | -56% |
#12 | Snorkelling Equipment | -56% |
#13 | Girl’s Swimwear | -55% |
#14 | Baseball Equipment | -55% |
#15 | Event & Party Supplies | -55% |
#16 | Motorcycle Protective Gear | -55% |
#17 | Camera Bags & Cases | -54% |
#18 | Women’s Suits & Dresses | -53% |
#19 | Women’s Boots | -51% |
#20 | Cargo Racks | -51% |
#21 | Women’s Sandals | -50% |
#22 | Drones | -50% |
#23 | Boy's Active Clothing | -50% |
#24 | Lunch Boxes | -50% |
#25 | Store Fixtures & Displays | -50% |
#26 | Automotive Mats | -50% |
#27 | Men’s Outerwear | -49% |
#28 | Watches & Accessories | -49% |
#29 | Cargo Bed Covers | -48% |
#30 | Track & Field Equipment | -48% |
#31 | Ceiling Lighting | -47% |
#32 | Camera Lenses | -47% |
#33 | Girl’s Coats and Jackets | -47% |
#34 | Women’s Hats & Caps | -47% |
#35 | Women's Outerwear | -47% |
#36 | Video Cameras | -46% |
#37 | Wheels & Tires | -46% |
#38 | Motorcycle Parts | -45% |
#39 | Women’s Wallets | -45% |
#40 | Shocks & Struts | -44% |
#41 | Transmission & Parts | -44% |
#42 | Girl’s Athletic Shoes | -44% |
#43 | Women’s Shoes | -44% |
#44 | Telescopes | -44% |
#45 | Sunglasses & Eyeglasses | -43% |
#46 | Men’s Tops | -41% |
#47 | Video Projectors | -40% |
#48 | Men’s Athletic Shoes | -40% |
#49 | Marine Electronics | -40% |
#50 | Hand Tools | -40% |
#51 | Wine Racks | -40% |
#52 | Men's Shoes | -40% |
#53 | Clocks | -39% |
#54 | Baby Girl’s Shoes | -39% |
#55 | Bracelets | -39% |
#56 | Men’s Boots | -39% |
#57 | Tapestries | -39% |
#58 | Camping Equipment | -39% |
#59 | Men’s Bottoms | -38% |
#60 | Cell Phones | -38% |
#61 | Tool Storage & Organizers | -38% |
#62 | Necklaces | -38% |
#63 | Swimming Equipment | -37% |
#64 | Men’s Hats & Caps | -37% |
#65 | Girl’s Shoes | -37% |
#66 | Industrial Tools | -36% |
#67 | Juicers | -36% |
#68 | Desktops | -35% |
#69 | Classroom Furniture | -35% |
#70 | Bar & Wine Tools | -35% |
#71 | Glassware & Drinkware | -35% |
#72 | Musical Instruments | -34% |
#73 | Power Winches | -34% |
#74 | Home Bar Furniture | -34% |
#75 | Office Storage Supplies | -34% |
#76 | Girl's Active Clothing | -34% |
#77 | Women’s Tops | -34% |
#78 | Braces, Splints & Supports | -34% |
#79 | Car Anti-theft | -34% |
#80 | Rings | -34% |
#81 | Blankets & Quilts | -33% |
#82 | Women's Athletic Shoes | -33% |
#83 | Kitchen Sinks | -33% |
#84 | Golf Clubs | -33% |
#85 | Equestrian Equipment | -33% |
#86 | GPS & Navigation | -32% |
#87 | Recording Supplies | -32% |
#88 | Home Audio | -32% |
#89 | Boy's Accessories | -32% |
#90 | Earrings | -32% |
#91 | Dining Sets | -31% |
#92 | Calculators | -31% |
#93 | Boy's Shoes | -31% |
#94 | Volleyball Equipment | -31% |
#95 | Strollers | -31% |
#96 | Coolers | -30% |
#97 | Sanders & Grinders | -30% |
#98 | Men's Activewear | -29% |
#99 | Living Room Furniture | -29% |
#100 | Climbing & Hiking Bags | -28% |
Regardless of which list a product falls under, it is clear that the pandemic has impacted retailers of every kind in both positive and negative ways.
The New Normal?
Officially the world’s largest retailer, Amazon has announced it can no longer keep up with consumer demand. As a result, it will be delaying the delivery of non-essential items, or in some cases not taking orders for non-essentials at all.
This presents a double-edged sword, as the new dynamic that is bringing some retailers unprecedented demand could also bring about an untimely end for others.
Meanwhile, the question remains: will this drastic change in consumer behavior stabilize once we flatten the curve, or is this our new normal?
Markets
Charted: U.S. Consumer Debt Approaches $16 Trillion
Robust growth in mortgages has pushed U.S. consumer debt to nearly $16 trillion. Click to gain further insight into the situation.

Charted: U.S. Consumer Debt Approaches $16 Trillion
According to the Federal Reserve (Fed), U.S. consumer debt is approaching a record-breaking $16 trillion. Critically, the rate of increase in consumer debt for the fourth quarter of 2021 was also the highest seen since 2007.
This graphic provides context into the consumer debt situation using data from the end of 2021.
Housing Vs. Non-Housing Debt
The following table includes the data used in the above graphic. Housing debt covers mortgages, while non-housing debt covers auto loans, student loans, and credit card balances.
Date | Housing Debt (USD trillions) | Non-Housing Debt (USD trillions) | Total Consumer Debt (USD trillions) |
---|---|---|---|
Q1 2003 | 5.18 | 2.05 | 7.23 |
Q2 2003 | 5.34 | 2.04 | 7.38 |
Q3 2003 | 5.45 | 2.10 | 7.55 |
Q4 2003 | 5.96 | 2.10 | 8.06 |
Q1 2004 | 6.17 | 2.13 | 8.30 |
Q2 2004 | 6.34 | 2.12 | 8.46 |
Q3 2004 | 6.64 | 2.20 | 8.84 |
Q4 2004 | 6.83 | 2.22 | 9.05 |
Q1 2005 | 7.01 | 2.19 | 9.20 |
Q2 2005 | 7.23 | 2.26 | 9.49 |
Q3 2005 | 7.45 | 2.35 | 9.80 |
Q4 2005 | 7.67 | 2.34 | 10.01 |
Q1 2006 | 8.02 | 2.36 | 10.38 |
Q2 2006 | 8.35 | 2.40 | 10.75 |
Q3 2006 | 8.65 | 2.46 | 11.11 |
Q4 2006 | 8.83 | 2.48 | 11.31 |
Q1 2007 | 9.03 | 2.46 | 11.49 |
Q2 2007 | 9.33 | 2.53 | 11.86 |
Q3 2007 | 9.56 | 2.58 | 12.14 |
Q4 2007 | 9.75 | 2.63 | 12.38 |
Q1 2008 | 9.89 | 2.65 | 12.54 |
Q2 2008 | 9.95 | 2.65 | 12.60 |
Q3 2008 | 9.98 | 2.69 | 12.67 |
Q4 2008 | 9.97 | 2.71 | 12.68 |
Q1 2009 | 9.85 | 2.68 | 12.53 |
Q2 2009 | 9.77 | 2.63 | 12.40 |
Q3 2009 | 9.65 | 2.62 | 12.27 |
Q4 2009 | 9.55 | 2.62 | 12.17 |
Q1 2010 | 9.53 | 2.58 | 12.11 |
Q2 2010 | 9.38 | 2.55 | 11.93 |
Q3 2010 | 9.28 | 2.56 | 11.84 |
Q4 2010 | 9.12 | 2.59 | 11.71 |
Q1 2011 | 9.18 | 2.58 | 11.76 |
Q2 2011 | 9.14 | 2.58 | 11.72 |
Q3 2011 | 9.04 | 2.62 | 11.66 |
Q4 2011 | 8.90 | 2.63 | 11.53 |
Q1 2012 | 8.80 | 2.64 | 11.44 |
Q2 2012 | 8.74 | 2.64 | 11.38 |
Q3 2012 | 8.60 | 2.71 | 11.31 |
Q4 2012 | 8.59 | 2.75 | 11.34 |
Q1 2013 | 8.48 | 2.75 | 11.23 |
Q2 2013 | 8.38 | 2.77 | 11.15 |
Q3 2013 | 8.44 | 2.85 | 11.29 |
Q4 2013 | 8.58 | 2.94 | 11.52 |
Q1 2014 | 8.70 | 2.96 | 11.66 |
Q2 2014 | 8.62 | 3.02 | 11.64 |
Q3 2014 | 8.64 | 3.07 | 11.71 |
Q4 2014 | 8.68 | 3.16 | 11.84 |
Q1 2015 | 8.68 | 3.17 | 11.85 |
Q2 2015 | 8.62 | 3.24 | 11.86 |
Q3 2015 | 8.75 | 3.31 | 12.06 |
Q4 2015 | 8.74 | 3.37 | 12.11 |
Q1 2016 | 8.86 | 3.39 | 12.25 |
Q2 2016 | 8.84 | 3.45 | 12.29 |
Q3 2016 | 8.82 | 3.54 | 12.36 |
Q4 2016 | 8.95 | 3.63 | 12.58 |
Q1 2017 | 9.09 | 3.64 | 12.73 |
Q2 2017 | 9.14 | 3.69 | 12.83 |
Q3 2017 | 9.19 | 3.77 | 12.96 |
Q4 2017 | 9.32 | 3.82 | 13.14 |
Q1 2018 | 9.38 | 3.85 | 13.23 |
Q2 2018 | 9.43 | 3.87 | 13.30 |
Q3 2018 | 9.56 | 3.95 | 13.51 |
Q4 2018 | 9.53 | 4.01 | 13.54 |
Q1 2019 | 9.65 | 4.02 | 13.67 |
Q2 2019 | 9.81 | 4.06 | 13.87 |
Q3 2019 | 9.84 | 4.13 | 13.97 |
Q4 2019 | 9.95 | 4.20 | 14.15 |
Q1 2020 | 10.10 | 4.21 | 14.31 |
Q2 2020 | 10.15 | 4.12 | 14.27 |
Q3 2020 | 10.22 | 4.14 | 14.36 |
Q4 2020 | 10.39 | 4.17 | 14.56 |
Q1 2021 | 10.50 | 4.14 | 14.64 |
Q2 2021 | 10.76 | 4.20 | 14.96 |
Q3 2021 | 10.99 | 4.24 | 15.23 |
Q4 2021 | 11.25 | 4.34 | 15.59 |
Source: Federal Reserve
Trends in Housing Debt
Home prices have experienced upward pressure since the beginning of the COVID-19 pandemic. This is evidenced by the Case-Shiller U.S. National Home Price Index, which has increased by 34% since the start of the pandemic.
Driving this growth are various pandemic-related impacts. For example, the cost of materials such as lumber have seen enormous spikes. We’ve covered this story in a previous graphic, which showed how many homes could be built with $50,000 worth of lumber. In most cases, these higher costs are passed on to the consumer.
Another key factor here is mortgage rates, which fell to all-time lows in 2020. When rates are low, consumers are able to borrow in larger quantities. This increases the demand for homes, which in turn inflates prices.
Ultimately, higher home prices translate to more mortgage debt being incurred by families.
No Need to Worry, Though
Economists believe that today’s housing debt isn’t a cause for concern. This is because the quality of borrowers is much stronger than it was between 2003 and 2007, in the years leading up to the financial crisis and subsequent housing crash.
In the chart below, subprime borrowers (those with a credit score of 620 and below) are represented by the red-shaded bars:
We can see that subprime borrowers represent very little (2%) of today’s total originations compared to the period between 2003 to 2007 (12%). This suggests that American homeowners are, on average, less likely to default on their mortgage.
Economists have also noted a decline in the household debt service ratio, which measures the percentage of disposable income that goes towards a mortgage. This is shown in the table below, along with the average 30-year fixed mortgage rate.
Year | Mortgage Payments as a % of Disposable Income | Average 30-Year Fixed Mortgage Rate |
---|---|---|
2000 | 12.0% | 8.2% |
2004 | 12.2% | 5.4% |
2008 | 12.8% | 5.8% |
2012 | 9.8% | 3.9% |
2016 | 9.9% | 3.7% |
2020 | 9.4% | 3.5% |
2021 | 9.3% | 3.2% |
Source: Federal Reserve
While it’s true that Americans are less burdened by their mortgages, we must acknowledge the decrease in mortgage rates that took place over the same period.
With the Fed now increasing rates to calm inflation, Americans could see their mortgages begin to eat up a larger chunk of their paycheck. In fact, mortgage rates have already risen for seven consecutive weeks.
Trends in Non-Housing Consumer Debt
The key stories in non-housing consumer debt are student loans and auto loans.
The former category of debt has grown substantially over the past two decades, with growth tapering off during the pandemic. This can be attributed to COVID relief measures which have temporarily lowered the interest rate on direct federal student loans to 0%.
Additionally, these loans were placed into forbearance, meaning 37 million borrowers have not been required to make payments. As of April 2022, the value of these waived payments has reached $195 billion.
Over the course of the pandemic, very few direct federal borrowers have made voluntary payments to reduce their loan principal. When payments eventually resume, and the 0% interest rate is reverted, economists believe that delinquencies could rise significantly.
Auto loans, on the other hand, are following a similar trajectory as mortgages. Both new and used car prices have risen due to the global chip shortage, which is hampering production across the entire industry.
To put this in numbers, the average price of a new car has climbed from $35,600 in 2019, to over $47,000 today. Over a similar timeframe, the average price of a used car has grown from $19,800, to over $28,000.
Markets
Why Investors Tuned Out Netflix
Disappointing results have pushed Netflix shares down by over 60% year-to-date. This infographic puts the company’s rocky year into perspective.

Why Investors Tuned Out Netflix
Netflix shares have enjoyed an incredible run over the past decade. Subscriber growth seemed limitless, profitability was improving, and the pandemic gave us a compelling case for watching TV at home.
Things took a drastic turn on April 19, 2022, when Netflix announced its Q1 results. Rather than gaining subscribers as forecasted, the company lost 200,000. This was the first decline in over a decade, and investors rushed to pull their money out.
So, is there a buying opportunity now that Netflix shares are trading at multi-year lows? To help you decide, we’ve provided further context around this historic crash.
Netflix Shares Fall Flat
Over the span of a few months, Netflix shares have erased roughly four years worth of gains. Not all of these losses are due to the drop in subscribers, however.
Prior to the Q1 earnings announcement, Netflix had lost most of its pandemic-related gains. This was primarily due to rising interest rates and people spending less time at home. Still, analysts expected Netflix to add 2.7 million subscribers.
After announcing it had lost 200,000 subscribers instead, the stock quickly fell below $200 (the first time since late 2017). YTD performance (as of April 29, 2022) is an abysmal -67%.
What’s to Blame?
Netflix pointed to three culprits for its loss in subscribers:
- The suspension of its services in Russia
- Increasing competition
- Account sharing
Let’s focus on the latter two, starting with competition. The following table compares the number of subscribers between Netflix and two prominent rivals: Disney+ and HBO.
Date | Netflix Subscribers | Disney+ Subscribers | HBO & HBO Max Subscribers |
---|---|---|---|
Q1 2020 | 182.8M | 26.5M | 53.8M |
Q2 2020 | 192.9M | 33.5M | 55.5M |
Q3 2020 | 195.1M | 60.5M | 56.9M |
Q4 2020 | 203.6M | 73.7M | 60.6M |
Q1 2021 | 207.6M | 94.9M | 63.9M |
Q2 2021 | 209.2M | 103.6M | 67.5M |
Q3 2021 | 213.6M | 116.0M | 69.4M |
Q4 2021 | 221.8M | 118.1M | 73.8M |
Q1 2022 | 221.6M | 129.8M | 76.8M |
Disney+ was launched in November 2019, while HBO Max was launched in May 2020. HBO (the channel) and HBO Max subscribers are rolled up as one.
Based on this data, Netflix may be starting to feel the heat of competition. A loss in subscribers is bad news, but it’s even worse when competitors report growth over the same time period.
Keep in mind that we’re only talking about a single quarter, and not a long-term trend. It’s too early to say whether Netflix is actually losing ground, though the company has warned it could shed another 2 million subscribers by July.
Next is account sharing, which according to Netflix, amounts to 100 million non-paying households. This is spread out across the entire world, but if we use the company’s U.S. pricing as a benchmark, it translates to between $1 to $2 billion in lost revenue.
Growth is Everything
In the tech sector, growth is everything. If Netflix can’t return to posting consecutive quarters of subscriber growth, it could be many years before the stock returns to its previous high.
“We’ve definitely seen that once you get to 70, 80 millions of subs, things really tend to slow down. We saw it with HBO, and we’ve seen the same issues with Disney. They’re hitting the upper limit on the big growth.”
– David Campo, NYU
Regaining that momentum is going to be difficult, but Netflix does have plans. To address password sharing, the service may charge a fee for out-of-household profiles that are added to an account. The specifics around enforcement are vague, but Netflix is also considering a lower-priced subscription plan that includes advertising.
Only time will tell if these strategies can stop the bleeding, or perhaps even boost profitability. Rampant inflation, which might persuade consumers to cut down on their subscriptions, could be a source of additional headwinds.
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