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Visualizing the Length of the Fine Print, for 14 Popular Apps

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length of terms of service agreements

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Terms of Service: The Length of Common Digital Contracts

Do you take the time to read the terms of service before you agree to when downloading the latest app or software?

Of course you do…

The world is awash with apps and internet services that ask potential users to agree to a service agreement. Most people click on ‘agree’ and move on, knowing that reading the service agreements could put them to sleep and defer their favorite internet fix.

Taking inspiration from designer Dima Yarovinsky’s project titled I Agree, today’s post visualizes the length of service agreements, by counting the words and calculating how long it would take users to read each one.

Ain’t Nobody Got Time for That

The average reading speed of most adults is 200 to 250 words per minute (wpm). College students, probably because they are very studious and not skimming, move that pace up to around 300 words per minute. For the sake of this analysis, we calculated reading times based on 240 wpm.

App/ServiceWord CountHow many minutes to read? (240 wpm)
Microsoft15,26063.5
Spotify8,60035.8
Niantic (Pokemon Go)8,46635.2
TikTok7,45931.4
Apple (Media Services)7,31430.5
Zoom6,89128.7
Tinder6,21525.9
Slack5,78224.1
Uber5,65823.6
Twitter5,63323.5
Bumble5,44222.7
Snapchat4,93520.6
Linkedin4,34618.1
Facebook4,13217.2
Google3,45914.4
Amazon3,41614.2
YouTube3,30813.7
Reddit3,26713.6
Dropbox2,70411.3
Netflix2,62811.0
Instagram2,4519.7

The service agreement for Microsoft stands out at the top of the list with an agreement that would take over an hour to read — a bit less time than it would take to read Shakespeare’s Macbeth. To be fair, this service agreement does seem to cover the company’s entire suite of products.

These agreements are an insight into the legal mumbo jumbo that exists when it comes to regulating the use of these apps. There are a multitude of agreements that go even further into depth about what rules govern developers, online cash transactions and much more. The average American would need to set aside almost 250 hours to properly read all the digital contracts they accept while using online services.

Regardless, users may feel like they are wasting time reviewing a contract that can neither change or refuse—or more vitally, even comprehend.

Not All Text is Equal: The Flesch Reading-Ease Test

Apparently dealing with some of his own textual frustration, a Dr. Rudolf Flesch observed that some text, in particular legal language, appeared to be written to make reading as difficult as humanly possible.

Long sentences filled with arcane words can drag out simple sentences and discourage comprehension. Flesch wanted to measure the variability in reading comprehension — and by studying different kinds of writing, he developed a formula to determine readability and forever scorn lawyers.

In the Flesch Reading-Ease test, higher scores indicate material that is easier to read. Lower numbers mark passages that are more difficult to read. The formula for the Flesch Reading-Ease Score (FRES) test is:

Flesch Reading Ease Test

The readability score uses two metrics:

  1. The numbers of words per sentence
  2. The number of syllables per word

Based on this score, a text would correspond to a particular education level.

ScoreGradeAvg. Words per sentenceSyllables per 100 words
100-905th grade8123
90.0-80.06th grade11131
90.0-70.07th grade14139
70.0-60.08th and 9th grade17147
60.0-50.010 to 12th grade21155
50.0-30.0College25167
30.0-0.0College graduate29192

So how do the service agreements in our sample rank in terms of the Flesch Reading-Ease test?

App/ServiceFlesch Reading Ease ScoreEquivalent Grade Level
Facebook5610 to 12th grade
Google5610 to 12th grade
Instagram5410 to 12th grade
Linkedin5410 to 12th grade
Microsoft5410 to 12th grade
Snapchat5410 to 12th grade
Dropbox5110 to 12th grade
Bumble50College level
YouTube50College level
Reddit48College level
Apple Media Services47College level
Tinder46College level
Amazon45College level
Netflix45College level
TikTok44College level
Spotify44College level
Zoom42College level
Uber40College level
Twitter39College level
Niantic (Pokemon Go)39College level
Slack36College level

While not the most difficult to read, they definitely include a fair amount of legalese that helps discourage reading. The length and the difficulty of reading these agreements makes them practically useless to the average person.

This is a problem because it undermines basic concepts of contracts and informed consent. Users are giving up their rights without their knowledge.

Terms of Service: You Are the Product

These apps and software are the forefront of the data collection for a multi-billion dollar industry.

Individual user activity and information get easily collected and stored, creating databases of user patterns. This type of behavioral information makes marketers salivate, allowing them target their products to their ideal audience at lower costs than traditional advertising.

Do you know what you have agreed to?

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Technology

The 20 Internet Giants That Rule the Web

A lot has changed since Yahoo and AOL were the homepages of choice. This visualization looks at the largest internet giants in the U.S. since 1998.

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The 20 Internet Giants That Rule the Web (1998-Today)

With each passing year, an increasingly large segment of the population no longer remembers images loading a single pixel row at a time, the earsplitting sound of a 56k modem, or the early domination of web portals.

Many of the top websites in 1998 were news aggregators or search portals, which are easy concepts to understand. Today, brand touch-points are often spread out between devices (e.g. mobile apps vs. desktop) and a myriad of services and sub-brands (e.g. Facebook’s constellation of apps). As a result, the world’s biggest websites are complex, interconnected web properties.

The visualization above, which primarily uses data from ComScore’s U.S. Multi-Platform Properties ranking, looks at which of the internet giants have evolved to stay on top, and which have faded into internet lore.

America Moves Online

For millions of curious people the late ’90s, the iconic AOL compact disc was the key that opened the door to the World Wide Web. At its peak, an estimated 35 million people accessed the internet using AOL, and the company rode the Dotcom bubble to dizzying heights, reaching a valuation of $222 billion dollars in 1999.

AOL’s brand may not carry the caché it once did, but the brand never completely faded into obscurity. The company continually evolved, finally merging with Yahoo after Verizon acquired both of the legendary online brands. Verizon had high hopes for the company—called Oath—to evolve into a “third option” for advertisers and users who were fed up with Google and Facebook.

Sadly, those ambitions did not materialize as planned. In 2019, Oath was renamed Verizon Media, and was eventually sold once again in 2021.

A City of Gifs and Web Logs

As internet usage began to reach critical mass, web hosts such as AngelFire and GeoCities made it easy for people to create a new home on the Web.

GeoCities, in particular, made a huge impact on the early internet, hosting millions of websites and giving people a way to actually participate in creating online content. If it were a physical community of “home” pages, it would’ve been the third largest city in America, after Los Angeles.

This early online community was at risk of being erased permanently when GeoCities was finally shuttered by Yahoo in 2009, but luckily, the nonprofit Internet Archive took special efforts to create a thorough record of GeoCities-hosted pages.

From A to Z

In December of 1998, long before Amazon became the well-oiled retail machine we know today, the company was in the midst of a massive holiday season crunch.

In the real world, employees were pulling long hours and even sleeping in cars to keep the goods flowing, while online, Amazon.com had become one of the biggest sites on the internet as people began to get comfortable with the idea of purchasing goods online. Demand surged as the company began to expand their offering beyond books.

Amazon.com has grown to be the most successful merchant on the Internet.

– New York Times (1998)

Digital Magazine Rack

Meredith will be an unfamiliar brand to many people looking at today’s top 20 list. While Meredith may not be a household name, the company controlled many of the country’s most popular magazine brands (People, AllRecipes, Martha Stewart, Health, etc.) including their sizable digital footprints. The company also owned a slew of local television networks around the United States.

After its acquisition of Time Inc. in 2017, Meredith became the largest magazine publisher in the world. Since then, however, Meredith has divested many of its most valuable assets (Time, Sports Illustrated, Fortune). In December 2021, Meredith merged with IAC’s Dotdash.

“Hey, Google”

When people have burning questions, they increasingly turn to the internet for answers, but the diversity of sources for those answers is shrinking.

Even as recently as 2013, we can see that About.com, Ask.com, and Answers.com were still among the biggest websites in America. Today though, Google appears to have cemented its status as a universal wellspring of answers.

As smart speakers and voice assistants continue penetrate the market and influence search behavior, Google is unlikely to face any near-term competition from any company not already in the top 20 list.

New Kids on the Block

Social media has long since outgrown its fad stage and is now a common digital thread connecting people across the world. While Facebook rapidly jumped into the top 20 by 2007, other social media infused brands took longer to grow into internet giants.

By 2018, Twitter, Snapchat, and Facebook’s umbrella of platforms were all in the top 20, and you can see a more detailed and up-to-date breakdown of the social media universe here.

A Tangled Web

Today’s internet giants have evolved far beyond their ancestors from two decades ago. Many of the companies in the top 20 run numerous platforms and content streams, and more often than not, they are not household names.

A few, such as Mediavine and CafeMedia, are services that manage ads. Others manage content distribution, such as music, or manage a constellation of smaller media properties, as is the case with Hearst.

Lastly, there are still the tech giants. Remarkably, three of the top five web properties were in the top 20 list in 1998. In the fast-paced digital ecosystem, that’s some remarkable staying power.

This article was inspired by an earlier work by Philip Bump, published in the Washington Post.

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Technology

Visualizing the Power of the World’s Supercomputers

Supercomputers are some of the most advanced machines humans have ever created. See how they stack up in this infographic.

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Visualizing the Power of the World’s Supercomputers

A supercomputer is a machine that is built to handle billions, if not trillions of calculations at once. Each supercomputer is actually made up of many individual computers (known as nodes) that work together in parallel.

A common metric for measuring the performance of these machines is flops, or floating point operations per second.

In this visualization, we’ve used November 2021 data from TOP500 to visualize the computing power of the world’s top five supercomputers. For added context, a number of modern consumer devices were included in the comparison.

Ranking by Teraflops

Because supercomputers can achieve over one quadrillion flops, and consumer devices are much less powerful, we’ve used teraflops as our comparison metric.

1 teraflop = 1,000,000,000,000 (1 trillion) flops.

RankNameTypeTeraflops
#1🇯🇵 Supercomputer FugakuSupercomputer537,212
#2🇺🇸 SummitSupercomputer200,795
#3🇺🇸 SierraSupercomputer125,712
#4🇨🇳 Sunway TaihulightSupercomputer125,436
#5🇺🇸 PerlmutterSupercomputer93,750
n/aNvidia Titan RTXConsumer device130
n/aNvidia GeForce RTX 3090Consumer device36
n/aXbox Series XConsumer device12
n/aTesla Model S (2021) Consumer device10

Supercomputer Fugaku was completed in March 2021, and is officially the world’s most powerful supercomputer. It’s used for various applications, including weather simulations and innovative drug discovery.

Sunway Taihulight is officially China’s top supercomputer and fourth most powerful in the world. That said, some experts believe that the country is already operating two much more powerful systems, based on data from anonymous sources.

As you can see, the most advanced consumer devices do not come close to supercomputing power. For example, it would take the combined power of 4,000 Nvidia Titan RTX graphics cards (the most powerful consumer card available) to measure up to the Fugaku.

Upcoming Supercomputers

One of China’s unrevealed supercomputers is supposedly named Oceanlite, and is a successor to Sunway Taihulight. It’s believed to have reached 1.3 exaflops, or 1.3 quintillion flops. The following table makes it easier to follow all of these big numbers.

NameNotationExponentPrefix
Quintillion1,000,000,000,000,000,00010^18Exa 
Quadrillion1,000,000,000,000,00010^15Peta
Trillion 1,000,000,000,00010^12Tera
Billion1,000,000,00010^9Giga
Million1,000,00010^6Mega

In the U.S., rival chipmakers AMD and Intel have both won contracts from the U.S. Department of Energy to build exascale supercomputers. On the AMD side, there’s Frontier and El Capitan, while on the Intel side, there’s Aurora.

Also involved in the EL Capitan project is Hewlett Packard Enterprise (HPE), which claims the supercomputer will be able to reach 2 exaflops upon its completion in 2023. All of this power will be used to support several exciting endeavors:

  • Enable advanced simulation and modeling to support the U.S. nuclear stockpile and ensure its reliability and security.
  • Accelerate cancer drug discovery from six years to one year through a partnership with pharmaceutical company, GlaxoSmithKline
  • Understand the dynamic and mutations of RAS proteins that are linked to 30% of human cancers

Altogether, exascale computing represents the ability to conduct complex analysis in a matter of seconds, rather than hours. This could unlock an even faster pace of innovation.

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