The Rise of the Chief Data Officer (CDO)
Data has taken on a central role in our daily lives, permeating nearly every activity in the business and public sectors. It’s now considered an essential piece of the puzzle for any serious organization, enabling everything from game-changing insights to the birth of entire new technologies or business models.
In fact, data is so important nowadays that some experts are saying that it’s the most valuable resource in the modern economy, even going as far as describing data as the “new oil”. While not everyone agrees with this kind of hyperbole, it’s fair to say that how organizations approach data will be a major determining factor for future growth and success – and thus, having someone to make the most of data is crucial.
To guide these kinds of decisions, many organizations are making a structural change to their C-suite: the addition of a Chief Data Officer (CDO).
The Changing C-Suite
The set of executives that reports to the modern CEO is constantly evolving, and over the last couple of decades we’ve seen the implementation of other tech-focused positions such as the Chief Information Officer (CIO) and the Chief Technology Officer (CTO).
The CDO is the newest addition to the mix, and it’s a job that’s responsible for enterprise wide governance and utilization of information as an asset. This includes oversight over data processing, analysis, data mining, information trading, and other means.
Today’s infographic comes from Raconteur, and it breaks down organizational perspectives on the role of the CDO, along with how execs in this fast-evolving position are allocating their time to achieve their mandates.
The CDO Mandate
Approximately 90% of large global organizations will have a CDO by 2019, and the general mandate for most CDOs will be as follows:
Raw internal data exploration, diagnostic analytics, and value-added data quality and integration
External context and benchmarking, cost-reduction analysis, and business-driven growth opportunities
Data monetization, cognitive trend analysis, and innovative business models
Meanwhile, Gartner breaks it down in a similar way, suggesting that CDOs spend 45% of their time focused on value creation or revenue generation, 27% on risk mitigation, and 28% on cost savings and efficiency.
Who Makes a Good CDO?
As with any new type of role, there are always questions about how to get someone that is the right fit.
Here is the background of successful CDOs thus far, according to NewVantage Partners:
|Background||Percentage of Successful CDOs|
|External change agent||34%|
|Results-driving line executive||13%|
Like the constantly evolving landscape of data itself, the role of CDO will keep changing in the future as more organizations search for new ways to make the most of this precious resource.
The Game of Life: Visualizing China’s Social Credit System
This infographic explores how China’s proposed social credit system will monitor and surveil citizens, and how it’ll be used to reward or punish them.
The Game of Life: Visualizing China’s Social Credit System
In an attempt to imbue trust, China has announced a plan to implement a national ranking system for its citizens and companies. Currently in pilot mode, the new system will be rolled out in 2020, and go through numerous iterations before becoming official.
While the system may be a useful tool for China to manage its growing 1.4 billion population, it has triggered global concerns around the ethics of big data, and whether the system is a breach of fundamental human rights.
Today’s infographic looks at how China’s proposed social credit system could work, and what the implications might be.
The Government is Always Watching
Currently, the pilot system varies from place to place, whereas the new system is envisioned as a unified system. Although the pilot program may be more of an experiment than a precursor, it gives a good indication of what to expect.
In the pilot system, each citizen is assigned 1,000 points and is consistently monitored and rated on how they behave. Points are earned through good deeds, and lost for bad behavior. Users increase points by donating blood or money, praising the government on social media, and helping the poor. Rewards for such behavior can range from getting a promotion at work fast-tracked, to receiving priority status for children’s school admissions.
In contrast, not visiting one’s aging parents regularly, spreading rumors on the internet, and cheating in online games are considered antisocial behaviors. Punishments include public shaming, exclusion from booking flights or train tickets, and restricted access to public services.
Big Data Goes Right to the Source
The perpetual surveillance that comes with the new system is expected to draw on huge amounts of data from a variety of traditional and digital sources.
Police officers have used AI-powered smart glasses and drones to effectively monitor citizens. Footage from these devices showing antisocial behavior can be broadcast to the public to shame the offenders, and deter others from behaving similarly.
For more serious offenders, some cities in China force people to repay debts by switching the person’s ringtone without their permission. The ringtone begins with the sound of a police siren, followed by a message such as:
“The person you are calling has been listed as a discredited person by the local court. Please urge this person to fulfill his or her legal obligations.”
Two of the largest companies in China, Tencent and Alibaba, were enlisted by the People’s Bank of China to play an important role in the credit system, raising the issue of third-party data security. WeChat—China’s largest social media platform, owned by Tencent—tracked behavior and ranked users accordingly, while displaying their location in real-time.
Following data concerns, these tech companies—and six others—were not awarded any licenses by the government. However, social media giants are still involved in orchestrating the public shaming of citizens who misbehave.
The Digital Dang’an
The social credit system may not be an entirely new initiative in China. The dang’an (English: record) is a paper file containing an individual’s school reports, information on physical characteristics, employment records, and photographs.
These dossiers, which were first used in the Maoist years, helped the government in maintaining control of its citizens. This gathering of citizen’s data for China’s social credit system may in fact be seen as a revival of the principle of dang’an in the digital era, with the system providing a powerful tool to monitor citizens whose data is more difficult to capture.
Is the System Working?
In 2018, people with a low score were prohibited from buying plane tickets almost 18 million times, while high-speed train ticket transactions were blocked 5.5 million times. A further 128 people were prohibited from leaving China, due to unpaid taxes.
The system could have major implications for foreign business practices—as preference could be given to companies already ranked in the system. Companies with higher scores will be rewarded with incentives which include lower tax rates and better credit conditions, with their behavior being judged in areas such as:
- Paid taxes
- Customs regulation
- Environmental protection
Despite the complexities of gathering vast amounts of data, the system is certainly making an impact. While there are benefits to having a standardized scoring system, and encouraging positive behavior—will it be worth the social cost of gamifying human life?
How Many Music Streams Does it Take to Earn a Dollar?
Streaming has breathed new life into the music business, but as new data shows, these services pay out wildly different rates per stream.
How Many Music Streams Does it Take to Earn a Dollar?
A decade ago, the music industry was headed for a protracted fade-out.
The disruptive effects of peer-to-peer file sharing had slashed music revenues in half, casting serious doubts over the future of the industry.
Ringtones provided a brief earnings bump, but it was the growing popularity of premium streaming services that proved to be the savior of record labels and artists. For the first time since the mid-90s, the music industry saw back-to-back years of growth, and revenues grew a brisk 12% in 2018 – nearly reaching $10 billion. In short, people showed they were still willing to pay for music.
Although most forecasts show streaming services like Spotify and Apple Music contributing an increasingly large share of revenue going forward, recent data from The Trichordist reveals that these services pay out wildly different rates per stream.
Note: Due to the lack of publicly available data, calculating payouts from streaming services is not an exact science. This data set is based on revenue from an indie label with a ~150 album catalogue generating over 115 million streams.
Full Stream Ahead
One would expect streaming services to have fairly similar payout rates every time a track is played, but this is not the case. In reality, the streaming rates of major players in the market – which have very similar catalogs – are all over the map. Below is a full breakdown of how many streams it takes to earn a dollar on various platforms:
|Streaming service||Avg. payout per stream||# of streams to earn one dollar||# of streams to earn minimum wage*|
|Google Play Music||$0.00676||147||217,751|
*U.S. monthly minimum wage of $1,472 **Premium tier
Napster, once public enemy number one in the music business, has some of the most generous streaming rates in the industry. On the downside, the brand currently has a market share of less than 1%, so getting a high volume of plays on an album isn’t likely to happen for most artists.
On the flip side of the equation, YouTube has the highest number of plays per song, but the lowest payout per stream by far. It takes almost 1,500 plays to earn a single dollar on the Google-owned video platform.
Spotify, which is now the biggest player in the streaming market, is on the mid-to-low end of the compensation spectrum.
The Payment Pipeline
How do companies like Spotify calculate the amount paid out to license holders? Here’s a look at their payout process:
As this chart reveals, dollars earned from streaming still don’t tell the full story of how much artists receive at the end of the line. This amount is influenced by whether or not the performer has a record deal, and if other contributors have a stake in the recorded work.
The Pressure is Heating Up
When Spotify was a scrappy startup providing a much needed revenue stream to the music industry, labels were temporarily willing to accept lower streaming rates.
But now that Spotify is a public company, and tech giants like Apple and Amazon are in the picture, a growing chorus of industry players will likely dial up the pressure to increase compensation rates.
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