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The Skills Needed to Survive the Robot Invasion of the Workplace

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Automation is coming to the workplace.

Millions of jobs will be destroyed, but many jobs will also be simultaneously created in the process as well.

For those in the workforce – or for those just joining it for the first time – the big question is: what skills are needed to navigate this monumental shift in the economy? How will humans create value in an increasingly automated world?

The Human Touch

Today’s infographic comes to us from Guthrie Jensen, and it summarizes the skills needed in 2020 and beyond to take advantage of the shifting landscape of work.

In short, for those looking to future proof their careers, building competencies in areas that machines will be unlikely to tackle effectively (i.e. complex problem solving, creativity) is likely the best recipe for success.

The Skills Needed to Survive the Robot Invasion of the Workplace

It can be daunting to think about automation’s role in the future – but if you’re a bookkeeper, legal secretary, insurance underwriter, credit analyst, or any other person in a job with high automation potential, it would be prudent to be thinking long and hard about what you can offer beyond your existing set of skills and competencies.

Here’s just a quick look at automation potential of select positions, according to a study by Oxford University:

PositionChance of AutomationPositionChance of Automation
Telemarketer99%Physician0.4%
Tax Preparer99%Dentist0.4%
Insurance Underwriter99%Computer Systems Analyst0.7%
Bookkeeping Clerk98%Registered Nurse0.9%
Legal Secretary98%Teacher1.0%
Credit Analyst98%Microbiologist1.2%
Loan Officer98%Pharmacist1.2%
Real Estate Broker97%Sales Manager1.3%
Payroll Clerk97%Engineer1.4%
Accountant94%CEO1.5%
Budget Analyst94%PR Manager1.5%
Pharmacy Technician92%Architect1.8%

So how do we set ourselves up for future success in a world where even real estate brokers are likely to be automated?

It Starts With Soft Skills

There are many considerations for career success during a time of significant change.

However, there’s a good case that skills – especially soft skills – are the most important foundation to build upon. These include things like the ability to communicate and work well with others, solve problems, and think outside of the box, as well as other aspects of emotional intelligence.

Here are some skills that experts say should be prioritized:

1. Complex Problem Solving
It’s true that AI can solve problems that humans cannot – but it also goes the other way. When problem solving needs to span multiple industries or when problems are not fully defined, humans can work backwards to figure out a solution.

2. Critical Thinking
Machines are getting better at aspects of critical thinking, but humans are still able to to connect, interpret and imagine concepts in a world full of ambiguity and nuance. A lawyer can pinpoint the exact positioning to make a case for a client, or a marketer can figure out an overarching message that can resonate with consumers.

3. Creativity
Creativity requires a degree of intuitive randomness that can not yet be imitated by AI. Why did the architect design the building a certain way, and why did the musician improvise by playing a chord out of key? It’s hard to explain why to a computer – it just feels right.

Other important soft skills to consider?

People management, coordinating with others, decision-making, negotiation, and serving others will all be important going forward as well.

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Ranked: The Top Startup Cities Around the World

Here are the global startup ecosystem rankings, highlighting the scale and maturity of major tech hubs worldwide.

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This bar chart shows the top startup ecosystems in the world in 2024.

The Top Startup Cities Around the World

This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources.

A richly connected network of founders, venture capital firms, and tech talent are some of the key ingredients driving a startup ecosystem.

As engines of growth, these tech clusters are evolving on a global scale. While the world’s leading startup cities are concentrated in America, several ecosystems, such as Beijing and Seoul, are growing in prominence as countries focus on technological advancement to spur innovation.

This graphic shows the best startup cities worldwide, based on data from Pitchbook.

The Global Startup Ecosystem Rankings

To determine the rankings, each city was analyzed based on the scale and maturity of their startup ecosystem over a six-year period ending in the second quarter of 2023.

Among the inputs analyzed and used to calculate the overall development score were fundraising activity, venture capital deals, and exit value:

RankCityDevelopment ScoreCapital RaisedDeal CountExit Value
1🇺🇸 San Francisco90$427.6B19,898$766.3B
2🇺🇸 New York76$179.9B13,594$171.7B
3🇨🇳 Beijing76$161.2B8,835$279.2B
4🇨🇳 Shanghai73$130.3B7,422$186.8B
5🇺🇸 Los Angeles71$144.6B9,781$181.4B
6🇺🇸 Boston70$117.0B6,044$172.8B
7🇬🇧 London64$99.0B11,533$71.9B
8🇨🇳 Shenzhen63$46.4B5,020$66.3B
9🇰🇷 Seoul61$31.1B6,196$71.0B
10🇯🇵 Tokyo60$26.2B5,590$28.0B
11🇨🇳 Hangzhou59$50.7B3,361$88.7B
12🇺🇸 Washington D.C.55$43.7B2,706$28.2B
13🇺🇸 Seattle54$31.7B2,693$35.6B
14🇸🇬 Singapore52$45.7B4,507$38.0B
15🇺🇸 San Diego52$33.5B2,023$44.7B
16🇺🇸 Austin52$26.4B2,636$22.9B
17🇨🇳 Guangzhou52$24.7B1,700$24.0B
18🇮🇱 Tel Aviv51$21.0B1,936$32.2B
19🇺🇸 Denver51$26.8B2,489$29.9B
20🇩🇪 Berlin50$31.2B2,469$15.9B

San Francisco dominates the pack, with $427.6 billion in capital raised over the six-year period.

Despite a challenging funding environment, nearly 20,000 deals closed, highlighting its outsized role in launching tech startups. Both OpenAI and rival Anthropic are headquartered in the city, thanks to its broad pool of tech talent and venture capital firms. Overall, 11,812 startups were based in the San Francisco Bay Area in 2023, equal to about 20% of startups in America.

Falling next in line is New York City, which raised $179.9 billion over the same time period. Crypto firm Gemini and machine learning company, Hugging Face, are two examples of startups based in the city.

As the top-ranking hub outside of America, Beijing is home to TikTok’s parent company, ByteDance, which is one of the most valuable private companies in the world.

In recent years, much of the startup funding in China is being driven by government-backed funds. In particular, these funds are focusing heavily on “hard tech” such as semiconductor-makers and electric vehicle companies that align with the government’s strategic long-term goals.

Another leading tech hub, Singapore, has the highest venture capital funding per capita worldwide. In 2023, this was equal to an impressive $1,060 in venture funding per person. By comparison, venture funding was $345 per person in the U.S., the second-highest globally.

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